Account Deletion

Before You Proceed

What Happens When You Delete

Understand the consequences of account deletion

Account Permanently Removed

Your iTEPay account, profile, and login credentials will be permanently and irreversibly deleted from our systems.

Wallet Balance Forfeited

Any remaining wallet balance at the time of deletion will be forfeited and cannot be recovered. Withdraw all funds first.

Transaction History Lost

All your payment history, order records, and transaction receipts will be deleted. Download them before proceeding.

API Access Revoked

All API keys and developer credentials linked to your account will be immediately and permanently invalidated.

Referral Earnings Lost

Any unpaid referral commissions and agent bonuses pending in your account will not be disbursed after deletion.

Some Data May Be Retained

Certain data may be retained if required for legal, regulatory, fraud prevention, or security compliance purposes.

Submit Deletion Request

Fill in the form below and our team will process your request within 48 hours.

First Name *

Last Name *

Registered Email Address *

Registered Phone Number *

Reason for Deletion *

Additional Comments (optional)

Please confirm the following before submitting:

I have withdrawn all remaining wallet balance from my account.

I understand this action is permanent and irreversible.

I confirm that I am the rightful owner of this iTEPay account.

Changed your mind? Go back to Home

Having an issue instead?

Before deleting, our support team can help resolve most problems. Reach us directly.

Visit our Contact Us page

Think Twice — We Value You

Instead of deleting, you can simply stop using the app. Your account will remain safely inactive. If there's an issue you're facing, our team is available 24/7 to help resolve it instantly on WhatsApp.

Chat With Support Now

Account Deletion Request